Icon has done a terrific job of renovating our lake house. The project was to completely gut and re-build a 40 year old house, which included re-purposing a useless garage into living space and building a new garage. Their process integrated an architect in the initial planning process, a designer who helped in selection of colors, materials and cabinets, and the construction manager, Mike Fess, who is Icon’s renovation guy.
Mike obtained all the necessary zoning and building permits, and he went the extra mile in helping us obtain a needed variance. He found all of the subcontractors, paid close attention to their work, and really sweated the details. Mike’s communication with us was excellent. We were sometimes on the phone 2 or 3 times a day as detail decisions, problems and opportunities arose. A couple of major design changes that popped up in the middle of the project were handled flawlessly. The end result is exactly what we envisioned, a beautiful updated home in the country. The only small glitch was that the communication process on kitchen cabinets broke down and we initially wound up with some incorrect shelves. But Icon remedied that to our satisfaction. Overall we are very satisfied.
We did a main floor renovation with Icon Building Group which included a full kitchen remodel. The whole experience from initial consultation to final completion of the project was a positive experience. The designers we worked with listened carefully to our needs and provided options so we were fully satisfied. They were open to our ideas about materials and items we wanted to include and also made suggestions to us to make sure everything was cohesive. The project manager was very hands on, checked in on the project on a daily basis, and was an excellent communicator. He was very accessible and responded quickly to our calls, texts, and emails. In addition, he kept the project on schedule and was a wonderful intermediary between us and the individual contractors. We lived in the house during the renovation and the construction zone was kept orderly. We would be happy to work with Icon again in the future.
My husband and I were apprehensive to update the kitchen in our historic home because we had heard the headaches and nightmares associated with unreliable contractors, deadlines never met, and poor workmanship. A friend recommended ICON Building Group, so we set up a meeting with Sorin to discuss the project , and our uncertainties were immediately put to rest. He personified professionalism, courtesy and knowledge. The team at ICON were experts! The timeline created for the project was met daily. With an older home, we anticipated hiccups and additional costs, but the team at ICON handled and solved any difficulties they encountered along the way. I credit this to Sorin’s “can do ” attitude. Our kitchen was transformed from old, dark and dated to elegant, sophisticated and inviting. I would recommend ICON Building Group. We look forward to working with them on our future home renovations.
We had an outstanding experience working with ICON for a main floor renovation. It included a full kitchen, powder room and staircase remodel. From the very beginning the designer, Jenny, listened very carefully and was able to work in our ideas along with her suggestions to produce a beautifully finished product. Our project manager, Sorin, kept the work on a schedule to accommodate a planned party. We really appreciated the entire team’s attention to detail and using quality materials. We have and will continue to recommend Icon to other friends looking for remodeling professionals.
My experience with Icon was working with them at the retirement community where I was the Operations Manager. We brought Icon in because the contractor we had been using started to let their quality deteriorate and they were not living up to our expectations. Icon came in and not only were they able to do the job more cost effectively, but the quality of the work was outstanding. Mike Fess and Jenny Rice were fantastic partners to work with. I would highly recommend Icon to anyone looking for a first class building contractor.
Jenny Rice and Mike Fess have been amazing to work with. We have a 2,900 sqft ranch that needed a major overhaul and a specific budget we were targeting to ensure we weren’t going to price ourselves out of the market. They met with us several times as we met with our architect to ensure we weren’t getting outrageous with our design ideas. After 4-6 meetings over several months we had a design that we absolutely loved. Unfortunately, after all the bids came back the pricing was close, but the comps in the area changed so much that it no longer made sense to move forward with plan. The reason why I love Jenny and Mike is that they both were very realistic with us, they didn’t try to push us into making an investment that didn’t make sense. We never felt pressured into anything. We felt that they had our best interest in mind. I would highly recommend them to anyone thinking of remodeling.