My wife and I knew nothing about home construction and so it was critically important for us to find someone we completely trusted when we started out on our dream home project. Glad that we found Charlie/Icon Bldg Group early on in our process!! We had a terrific experience interacting with Charlie from day 1. What impressed me most about Charlie from the get-go was his lack of interest in trying to get us locked into a contract or other commitments. His paramount interest was to make sure we were comfortable with him, his team, and the overall process. That was our experience throughout the whole build process. As with any construction project, we absolutely had our share of frustrations, twists and turns etc — but at no point did we doubt that Charlie had our best interests in mind — and as such felt comfortable that we had made the right decision in working with him. Icon’s team worked hard to deliver our home on time and even now whenever we call with any questions/issues (whether it relates to them directly or not) they stand behind their work and gladly answer our questions/queries. I could likely write many more paragraphs about our experience but will summarize as follows: Out of the process, not only did we end up with a beautifully constructed home — but also gained lifelong friends in Charlie/Icon!