————- Why choose Icon Building Group for your project? ————-
Icon Building Group is proud of all of our high quality work and satisfied customers. Not only do we choose the most skilled and talented interior designers and architects to create your project design, all of our contractors are highly qualified, fully insured, and where applicable, completely licensed. On top of this, we utilize quality materials matching all designated specifications.
Much of our new business comes from repeat customers and referrals. From start to finish, you’ll find working with all of our home building professionals to be a very easy, pleasurable, and rewarding experience; an experience that will have you returning to us with your own new projects and referrals.
The Icon Process
To start, one of our design experts comes to your house to discuss your vision for your project. If warranted, they will be accompanied by a project manager and/or an architect. The aim of this initial meeting will be to determine your specific project needs and goals, as well as to generate ideas on how to maximize style and flow within the parameters of your budget.
Within one week, we return to present our conceptual ideas and to further discuss the project plans, scope, and specifications. We continue to meet with you until you feel comfortable with the plan. The process is collaborative and thorough. Our job is to capture the essence of your vision maximizing form, function and flow… all within your budget. Once the final plan is completed and approved, we deliver the project cost to you no more than fourteen days later, guaranteed. And because we know how important it is for you to be able to rely on a completion date and know that your project cost will not exceed your budget, we give you the assurance of our ‘On-Time. On-Budget. Or Else!’ Guarantee.
Because customer satisfaction is as important to us as quality craftsmanship, your project will be managed by one of our specially trained project managers. This is your knowledgeable ‘go-to’ person who will meet with you before construction begins and regularly throughout the process to answer any questions and to provide overviews and progress updates. Communication is very important, and your project manager will be instrumental in keeping you informed and making sure everything is running smoothly and to your specifications. We want you to ask questions so you can feel more comfortable about what is going on in your home. After all, we know you entrusted us with your project because you don’t have the expertise or time to do it yourself. The bottom line? If you have a problem, we have a problem. And that’s why we are totally committed to always doing what is best for you and your project.
At the same time, we help you easily stay connected with the progress of your project by issuing a user ID and password for entry into your own personal project page on the Icon Website. This secure connection gives you instant access to all things related to your project including: plans, contract, project specs, updates, change orders, flow of funds, pictures, and more.
3-7 days prior to completion, depending upon the size of your project, we schedule a walk-thru to create a final punch list of items that need to be finished. At project’s end, we not only deliver a fully complete and defect-free job, we remain accessible to you for any unforeseen questions, warranty work or related help you may need.
The Icon Guarantee
We know the peace of mind that comes with being able to count on your project finishing on-time and within your budget. We are so committed to helping you create this peace of mind that we offer an ‘On Time. On Budget. Or Else!’ Guarantee with every job.
The “On Time. On Budget. Or Else!” Guarantee works like this:
1. You pay no more than the contracted amount. Ever. If your project goes over budget, Icon will cover it.
2. If we are late, we will pay you up to $1,000 per day, for every day we are late beyond the contracted completion date.
The Icon Warranty
Icon Building Group is proud to have been approved to provide a 10 year limited warranty through Professional Warranty Service Corporation (PWC) for all of our new homes, as well as qualified, major renovation projects. In order for us to participate in the program and provide the coverage, we had to go through an extensive screening process that analyzed our technical knowledge, craftsmanship, and financial stability. The PWC limited warranty is backed by Zurich Insurance Group, one of the premier insurance companies in the world. Peace of mind…it is a beautiful thing!
PWC Limited Warranty Program
1. The First Year: Icon warrants the home against specified defects in workmanship and materials that are the result of non-conformity with PWC’s warranty standards, as well as any major structural defects as defined in the warranty.
2. The Second Year: Icon warrants the home against specified defects in the wiring, piping and duct work, as well as any major structural defects as defined in the warranty.
3. The Third through Tenth Years: Should any major structural defect (as defined by the warranty) occur during this period, PWC will replace, repair or pay the reasonable cost of the repair or replacement, through its insurer.
4. Throughout the 10-year period, the limited warranty is transferable to subsequent buyers with just a simple form.